BuySelf Realty’s team goal is that 95% of calls will be answered with a live person. Every call is tracked, and the goal equals only one caller in twenty who would get voicemail. From January to June of 2011, BuySelf Realty answered 99% of calls, so only one in one hundred callers went to voicemail. While other companies force everyone to a voicemail menu, BuySelf Realty answers live.
