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We answer our phone

We answer our phone
While others make all callers go to voicemail, your call will be answered by a live person when you call BuySelf Realty. If a buyer or agent happens to call us, the call will be answered by a live person. We don't make them navigate a voicemail system and punch the right numbers to reach a live person.

Others answer the first calls but then switch
Yes, there are some Missouri companies out there will answer the phone before you have paid, but then require you to communicate via email, fax, or their website once you are listed. We don't believe in that. You call the same number from beginning to end, and get the same responsive service the entire time.

Look out for one person shops
Other companies aren't so much companies as they are one person shops. Sometimes they are available, some times they are not. When the one person gets sick, gets on a long phone call, goes on vacation, or has family obligations, good luck. Just hope your buyer or an agent doesn't call them during those times. At BuySelf, we have a professional team available 7 days a week.

Only one company answered 96.6% of calls live in the past year
A wise person once said "What gets measured gets done." BuySelf Realty tracks every call, and the team watches our call answering performance regularly. That is the only way we have exceeded our goal of answering 95% of calls in the past year.

Call us at 314-272-0523, you will see.

BuySelf Realty’s team goal is that 95% of calls will be answered with a live person. Every call is tracked, and the goal equals only one caller in twenty who would get voicemail. From January to June of 2011, BuySelf Realty answered 99% of calls, so only one in one hundred callers went to [...]

BuySelf Realty believes in answering phone calls with a live person, not voicemail. Performance at call answering is tracked and reviewed on a daily basis. The goal is that less than one in twenty callers will go to voicemail. For the calendar year of 2010, 97% of callers were answered, meaning about [...]

Last month we answered 95% of our calls with a live person. We have voicemail, but strive that our sellers don’t need to use it.

Last month, September, our Brokerage team answered just under 97% of our calls live-96.5%. We believe in answering the telephone and being responsive, that is why we closely track our call answering performance.

We pride ourselves on answering the telephone with a live person, and last month we did that 97.6% of the time.

Note: BuySelf Realty is closed for most holidays. We cannot guarantee phone answering perfection. Voicemail is available for after hours and holiday calls.