BuySelf Realty’s team goal is that 95% of calls will be answered with a live person. Every call is tracked, and the goal equals only one caller in twenty who would get voicemail. From January to June of 2011, BuySelf Realty answered 99% of calls, so only one in one hundred callers went to [...]
|
|||
  |
BuySelf Realty believes in answering phone calls with a live person, not voicemail. Performance at call answering is tracked and reviewed on a daily basis. The goal is that less than one in twenty callers will go to voicemail. For the calendar year of 2010, 97% of callers were answered, meaning about [...] Last month we answered 95% of our calls with a live person. We have voicemail, but strive that our sellers don’t need to use it. Last month, September, our Brokerage team answered just under 97% of our calls live-96.5%. We believe in answering the telephone and being responsive, that is why we closely track our call answering performance. We pride ourselves on answering the telephone with a live person, and last month we did that 97.6% of the time. July was our best month ever, for answering the telephone: 98.9% of our callers were answered live. An excellent job by our service team, in spite of this being the very busy time of year. Good work team! We strongly believe in answering the telephone with a live person, we don’t like voice mail. This past month only 2 out of every 100 callers went to voice mail. We focus on answering calls with a live person, and measure our performance. Last month in April we answered 97% of the calls we received live. We take answering our telephone very seriously. So seriously that we closely track how well we do at answering callers with a live person. Last month, we answered 96% of the calls we receive with a live person. |
Yard Signs
Neighborhood ReportsFree home sale information for your neighborhood. Sign Up! |
|
|
Return Policy | Privacy Policy |
|||
